Please call our RMA department at 216-642-1230 x2401 to discuss your need for an Avtron Encoder return. 

If you are requesting the return of drive system products or anything other than an encoder, please use this page:

Nidec Avtron Automation offers complete encoder diagnostic, repair and refurbishment services. We provide support during, and long after, the encoder warranty period.

Repaired units even include a 1 year from date of repair warranty!

Typically, most units can be rebuilt for less than half the price of new encoders.
(Note however small encoders such as AV20, AV25, HS25A, HS35A are not typically repairable.)

Got a tough encoder problem or not sure if a unit can be repaired cost-effectively?
Nidec-Avtron also offers complete, low-cost diagnostic analysis before repair and can advise you on possible solutions for recurring encoder problems.

Need an upgrade from a light-duty OEM model to eliminate failures?
Contact us for assistance or try our configurator for recommendations.

Return Material Authorization Form

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